What Shipping Methods Are Available?
My Happy has negotiated discounted shipping rates with multiple couriers in order to bring you the best option(s) for your shipping location. All shipping options are trackable, unless specifically stated otherwise.
Do You Ship Internationally?
My Happy is proud to ship between both Canada & USA, with overseas shipping options coming soon! All prices on our site are in Canadian Dollars (CAD).
How Long Will It Take To Get My Package?
Upon checkout, shipping options can be selected based on, price, approx. business days, or preferred courier. Please add an extra day for order processing. You will receive an email with tracking information once your order has been shipped.
Payment
What Payment Methods Are Accepted?
My Happy website accepts payments from most major credit card providers. Payments are processed privately & securely through square.
Orders & Returns
How Can I Edit My Order?
Once orders are placed and paid for, they can no longer be edited. If you find additional items you wished to add, please create a second order & proceed through check-out. In your order notes upon checkout, please request orders to be shipped together. When your order is shipped, you will receive a shipping refund (typically 50-75%). Orders can be cancelled anytime prior to shipping.
How Do I Track My Order?
To the email address you used when placing your order, you will receive a message containing the tracking number and courier your package will be arriving with. Please allow 24 hours for first update to appear in tracking systems. Orders are shipped Mon-Fri.
How Can I Return a Product?
Due to the fragile nature of these products, for safety reasons, returns other than unopened packages can not be accepted. If you have received a product damaged in shipping, please inform us by email within 48 hours of receipt, including picture documentation. Your account will be fully credited for any damages experienced.